Accountancy
109 Agriculture, Fishing
2 Finance, Insurance
89 Call Centres
1 Catering & Hospitality
108 Construction, Property
111 Customer services
61 Defence/Armed Forces
78 Education
2 Electronics
83 Engineering, Manufacturing 126 Graduate, Trainees
62 Healthcare & Nursing
84 Human resources
62 IT & Internet
394 Legal
71 Management consultancy 58 Marketing, Advertising, PR 76 Media, Creative
8 Non-profit, Charities
0 Public sector & Services
7 Recruitment sales
96 Retail, Wholesale
63 Restaurant & Food Service 8 Sales
107 Science
18 Secretarial, Administration 31 Security
0 Senior appointments
6 Telecommunications
2 Transport, Logistics
5 Travel, Leisure, Tourism
16 Other
65
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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: Secretarial, Administration Vacancy 774 |
Post:1ST LINE SUPPORT*HELPDESK x 4
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Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
Kingston
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The announcement text: |
Do you want a permanent job with exellent benefits? Do you want to work in Dartford? Can you attend an interview on 31st Aug & 1st Sept? DO YOU POSSES EXCELLENT CUSTOMER SERVICE SKILLS - IF SO READ ON....................
do you want to earn £13 - £14K PLUS BE PAID AN EXTRA £2700 FOR WORKING A SHIFT ROTA PLUS 13.5% TEAM BONUS (BASED ON TEAM MEETING TARGETS) & ALSO GET 26 DAYS HOLS, PENSION, HEALTCH CARE & PARKING!!!!!
IF SO READ ON...... shifts as follows MONTH 1 MON - FRI 9AM - 5.30PM
MONTH 2 ONWARDS SHIFTS 7AM - 3.30PM 9AM - 5,.30PM 3.30 - 11.00PM 1;4 WEEKENDS
WE ARE SEEKING 4 x 1ST LINE SUPPORT REPRESENTATIVES TO WORK IN DARTFORD WITHIN IN A CALL CENTRE ENVIRONMENT.
IDEALLY YOU WILL POSSESS A MINIMUM OF 1 YRS 1ST LINE SUPPORT*HELP DESK EXPERIENCE AND BE ABLE TO PROBLEM SOLVE QUERIES. MAIN DUTIES OF THE ROLE WILL INVOLVE:- TAKING CALLS FROM FINANCIAL INSTITUTIONS AND HELP RESOLVE PROBLEMS WITH EQUIPMENT
LOGGING ALL CALLS AND ENSURING THEY MEET THE RELEVANT SERVICE LEVEL OF AGREEMENTS
ENSURE ALL CALLS ARE ESCALATED TO 2ND LINE SUPPORT IF UNABLE TO RESOLVE WITHIN A CERTAIN TIME FRAME
SUCCESSFUL CANDIDATES WILL BE ISSUED A DETAILED SCRIPT TO WORK FROM AND ALSO A LIST OF GENERAL CLIENT INFORMATION & SPECIFIC TECHNICAL TERMS.
WE ARE LOOKING FOR CANDIDATES WHO HAVE PREVIOUS 1ST LINE*HELP DESK EXPERIENCE, POSSESS CUSTOMER SERVICES EXPERIENCE, ARE ABLE TO HANDLE A HIGH VOLUME OF CALLS ON A DAILY BASIS & ARE ABLE TO WORK TO SET DEADLINES.
YOU MUST BE AVAILABLE TO ATTEND INTERVIEW ON 31ST AUG * 1ST SEPT CALL US TODAY!! THIS IS A FANTASTIC COMPANY TO WORK FOR OFFERING EXCELLENT BENFITS FOR A LOCAL COMPANY - CALL US TODAY!!
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Contact information |
Employer: |
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Email: |
1030@coventrycareer.informnow.com
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Phone: |
01322 303217
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Publication date: 2009-03-26 10:18:32
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